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Health and Safety

Health Safety Program on Canadian Worker Compensation Board

The Government of Canada put great emphasis on the health and safety of employees across sectors including the telecom industry. This is clearly evident from the Canadian worker compensation health and safety rules and regulations set forward by GoC as board standards. Employees and employers are expected to conform to them to ensure a safe and healthy workplace environment.

Here is a quick overview of the health safety standards that employees and employers must comply with:

The provisions of the Canada Labour Code laid down below are designed to strengthen employee and employer self-reliance in coping with occupational health and safety issues thereby making the work environment safe for all:


Employees including the telecom sector, have a key role in preventing workplace injuries as well as diseases. They need to be careful and at the same time take adequate precautionary measures to ensure their own health and safety along with that of their peers who may be otherwise affected by their work-related activities.

Under CLC (Canada Labour Code) you, the employee:

  • Has the right to know, participate in and refuse dangerous work,
  • Have duties pertaining to health and safety of your own and of your peers,
  • Have separate rights if you’re nursing or pregnant.

Canadian Employee Rights

§  Right to Know

Under the health and safety standards, employees must be told of all the known as well as foreseeable hazards related to work and workplace. This is their right. They are also to be furnished with all the necessary, crucial and relevant information, training, and instructions needed to protect their health and ensure safety.

As per the standards, the employer must make certain provisions to ensure that all employees get the right information, for example, via large prints, sign language, oral communication and audiotapes.

Besides this, employees also have the right to access employer and government reports regarding health and safety of employees.

§  Participation Rights

According to the workplace health and safety program, employees have rights to participate in both identifying and correcting work-related health and safety concerns.

In addition to this, employers of companies with 300 and more employees are required to create a policy health and safety committee to handle issues and challenges that apply to the whole organization.

§  Right to Say No or Refuse

Employees can refuse to work if they have reasonable cause to believe that:

  • The workplace is not safe enough and presents a danger to them,
  • The use of a device or machine presents a danger, or
  • The activity that they have to perform is potentially dangerous for them and other employees.

Employee Duties

Under the Canadian Labour Code, employees have the following duties that they must comply with:

  • Use all safety devices, materials, clothing and equipment provided by employers with the intent of protection from hazards,
  • Follow health and safety procedures,
  • Follow employer instructions regarding health and safety,
  • Co-operate with employers,
  • Immediately report the employer of any issue, object or circumstance that can be hazardous,
  • Report to the employer of work-related accidents, hazards and occupational diseases that have made you sick or caused injury to you,
  • Comply with all oral and written health and safety directions,

Employers Responsibilities Pertaining to Workplace Health and Safety

Employers have a crucial role in preventing accidents, and injuries at the workplace by ensuring a safe and healthy environment in conformance with the Canada Labour Code.

Firstly employers need to make sure that all employees working for them have all the necessary information, training as well as supervision to perform their respective jobs efficiently and safely.

Information, Supervision and Training—What Employers Need to Know?

Employers must provide necessary information, supervision and training to employees so that they know how to perform their duties safely. This means:

  • Provide an appropriate understanding of workplace safety and procedures,
  • Provide complete knowledge and training on how to use workplace equipment and tools safely,
  • Make sure that employees are well-aware of foreseeable workplace related hazards,
  • Provide them with training whenever the need arises

It is also important for the employer to make sure that the health and safety committees understand their work duties in relation to:

  • Conducting regular meetings,
  • Performing monthly inspections, and
  • Participating in accident or job hazard related investigations.

Employers Investigations

Under the Canada Labour Code, it is the responsibility of the employers to ensure and protect the health and safety of their employees at the workplace. One of the core aspects of doing that is to address and properly investigate complaints of employees such as refusal to work, injuries during job tasks and accidents.

Regular Inspections

Inspections must be carried on a regular basis as they ensure that prevailing or potential occupational health and safety hazards are addressed in a timely manner before serious injuries occur to employees. As per the law, the health and safety committee is required to carry these inspections on a monthly basis in part or in whole.

In the case when a hazard is determined, the committee must forward recommendations to the employer. Then the employer must provide the team with a written response within 30 days on how the hazard will be resolved.

Accident Reporting and Investigations

If an accident occurs in the workplace, it shows that there are still some hazards that have not yet been identified. Its investigation and reporting are crucial to ensure that such or accidents of a similar nature don’t recur in the future.  Therefore, it is the employer’s duty to report injuries caused by accidents at the workplace to the Labour Program within 24 hours. Along with this, they must submit written investigation reports for all temporary or permanently disabling injuries within 14 days.

Needless to say, Canada is a place where employee health and safety truly comes first. Employers and employees must work cohesively to foster a risk and hazard-free workplace environment by conforming to the rules and regulations as stated above.

At Cantel Telecommunication, we take pride in saying that we have the best safety record in the industry. We conform to the highest safety standards and even conduct safety meetings to eliminate potential hazards to provide our employees with a safe and healthy work environment.


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